Overview
Our refund policy lasts 30 days from the date of purchase. If 30 days have passed since your purchase, we cannot offer you a full refund.
To be eligible for a refund you must demonstrate that the service did not meet the specifications as advertised.
Non-Refundable Items and Services:
- Subscription fees after the 30-day period
- Custom engineering calculations or reports that have been delivered
- Downloadable software products that have been accessed or downloaded
- Gift cards or promotional credits
- Services that have been fully rendered
To complete your refund request, we require proof of purchase (order confirmation email or transaction ID).
Partial Refunds
There are certain situations where only partial refunds are granted:
- Services partially used beyond the trial or evaluation period
- Subscription cancellations made after the billing cycle has begun
- Custom work that has been initiated but not completed
- Any service accessed or utilized extensively before the refund request
Refunds
Once your refund request is received and reviewed, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5-10 business days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account or credit card statement again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often processing time (5-10 business days) before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at appointmentsetter995@gmail.com.
Sale Items and Promotional Offers
Only regular-priced subscriptions may be refunded. Promotional offers, discounted subscriptions, and sale items cannot be refunded unless required by law.
Service Issues
If you experience technical issues or service defects that prevent you from using QuickDimension.com as intended, please contact us immediately at appointmentsetter995@gmail.com. We will work to resolve the issue or provide appropriate compensation.
Gifts and Gift Subscriptions
If a subscription was purchased as a gift and sent directly to you, you’ll receive a credit for the value of the unused portion. Once the refund is processed, a credit or gift certificate will be issued
If the subscription wasn’t marked as a gift when purchased, we will issue the refund to the original purchaser.
Cancellations
You may cancel your subscription at any time. Upon cancellation.
- You will retain access until the end of your current billing period
- No further charges will be made
- No refunds will be issued for the current billing period unless within the 30-day refund window
Need Help?
Contact us at appointmentsetter995@gmail.com for questions related to refunds, cancellations, and billing.
Visit www.quickdimension.com for more information about our services.